Norton Internet Security
20.4.0.40
Error: 3039, 69639
Windows 7 Professional
7601.18247.amd64fre.win7sp1_gdr.130828-1532
Norton Autofix Results: 1 item(s)
Installation :: Failed

Norton error suppose to go to 

URL in message: https://support.norton.com/sp/en/us/norton-internet-security/20.4.0.40/solutions/v65384769_EndUserProfile_en_us?actstat=activated&buildname=Retail&conntype=100000000&coreservice=Startup+Type%3Aauto+State%3ARunning&cpu=Intel64+Family+6+Model+30+Stepping+5&curdefs=20140214.016&datetime=02-18-2014+18%3A14%3A52+PM+GMT&defbrowser=Chrome&dsfree=0.02&dstotal=381.54&endpointid=%7B03A73693-3799-11E2-8C91-C80AA9493240%7D&entsrc=CED_Selfheal&env=prod&error=69639&hbguid=03A73693-3799-11E2-8C91-C80AA9493240&hcmode=false&heartbeatID=03A73693-3799-11E2-8C91-C80AA9493240&ieversion=9.11.9600.16518&layout=Retail&layouttype=ESD&lic_attr=21255186&lic_type=16&memload=25&memtotal=6958&module=3039&os=windows&oslang=iso%3AENG&oslocale=iso%3AUSA&osvers=6.1&osversion=6.1+7601.18247.amd64fre.win7sp1_gdr.130828-1532&partnerid=1550&partnername=Retail&plang=sym%3AEN&plgid=2&plid=2&psn=K4FG7C24GB6D&remdays=53&sessionid=%7B48B4D1C8-03D2-4676-A758-2A649F664F64%7D&skuf=20032477&skum=21234721&skup=20081331&spversion=1.0&sublength=63&subremaining=53&substatus=current&symskucurrent=20081331&symskumedia=21234721&utm_medium=product&utm_source=symc&vendorid=1550

Instructions to firx:

Error: "3039,69639" appears on my Norton product
Download and run Norton Power Eraser
Download Norton Power Eraser.
Click Save.
Select the location as Desktop, and then click Save.
To run Norton Power Eraser, double-click the NPE.exe file.
If the User Account Control window prompts, click Yes or Continue.
Read the license agreement, and click Accept.
In the Norton Power Eraser window, click the Scan for Risks icon.
By default, Norton Power Eraser performs a Rootkit scan and requires a system restart. When you see a prompt to restart the computer, click Restart. If you do not want to include the Rootkit scan, go to Settings, and uncheck the option Include Rootkit scan (requires a computer restart).
Wait for the scan to complete.
What if this didn't work?